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TheEverLearner Help Centre
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      1. TheEverLearner Help Centre
      2. General Support
      • General Support
        • Offline Help Documents
        • FAQs
        • Accessibility
      • Teachers
        • Platform
        • Getting started
        • Users
        • Groups
        • Assignments
        • Tips and tricks
        • Teaching and learning
      • Learners
        • Checkpoints
        • Tutorials
        • Test mode
        • Practice mode
      • ExamSimulator

      General Support

      Courses Available on TheEverLearner.com Downloadable Help Documentation Frequently Asked Questions
      • πŸ‘©β€πŸŽ“ Social Media
      • πŸ‘©β€πŸ« Courses available on TheEverLearner.com
      • πŸ‘©β€πŸ« πŸ™‹β€β™€οΈ How to reset your password

      Offline Help Documents

      • πŸ‘©β€πŸŽ“ Teacher Guide
      • πŸ™‹β€β™‚οΈ Student Guide
      • πŸ‘©β€πŸŽ“ Parent Guide
      • πŸ‘©β€πŸŽ“ Planner slips
      • πŸ‘©β€πŸŽ“ User Roles
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      FAQs

      • πŸ‘©β€πŸŽ“ How do I bulk reset users' passwords?
      • πŸ™‹β€β™‚οΈ Why do the lessons appear locked?
      • πŸ‘©β€πŸŽ“ Can you please re-send the email with the usernames and passwords?
      • πŸ‘©β€πŸŽ“ πŸ™‹β€β™‚οΈ How do I clear my browser cache?
      • πŸ‘¨β€πŸŽ“ How do I move my group from GCSE to GCE (A-Level)?
      • πŸ‘©β€πŸŽ“ I set my student a watch assignment. They told me they'd watched it but it's showing 0% in the assignment.
      • πŸ‘©β€πŸŽ“ My students have not received an email with their (new) password.
      • πŸ‘©β€πŸŽ“ I want to create users and groups but I haven’t got the Admin option.
      • πŸ‘©β€πŸŽ“ How do I reset users' passwords?
      • πŸ‘¨β€πŸŽ“ Why do lessons appear locked?
      • πŸ“§ Improving email deliverability
      See more

      Accessibility

      • πŸ“Ί Adding subtitles to videos
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