---
title: 👩‍🎓 How do I reset users' passwords?
description: This article explains how to reset a user's password.
---

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# 👩‍🎓 How do I reset users' passwords?

## This article describes how to reset users' passwords. 

**Who can do this?**

- Admin
- HoD
- Teacher

**Problem** : I need to reset a user's password.   
**Solution** : A manual reset of the user's password from the admin interface.

**Steps**

1. You must be logged in and be an Admin, HoD or Teacher.
2. Click 'Admin' \> 'Users'
3. Search for the user in the grey 'All Teachers' panel or the yellow 'All Students' panel.
4. Click the three-dot symbol to the right of the user's name and select 'Edit'.
5. Click 'Edit information'
6. Type in a new password. Use the 'eye' symbol to view the password and ensure you have typed it correctly.
7. Click 'Save edits'.
8. **Inform the user that their password has been changed**.

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