👩‍🎓 How do I bulk reset users' passwords?

This article describes how to bulk reset users' passwords.

Who can do this?

• Admin
• HoD

Problem : I need to bulk reset users' passwords.
Solution : A manual reset of a group of users' passwords from the users or groups interface.

Steps

1. Log in with your Head of Department or School Admin account.
2. Go to 'Admin>Users' in the top panel. 
3. Scroll down to the yellow 'All Students' panel and search for the user. 
4. Select the tick box next to the names of all users who require a password reset.
5. Once you have selected all the students whose passwords need to be changed, click the grey 'Change Password' button.
6. Type in a new password and click the green 'Change password' button.
7. Click 'OK' to confirm.
8. Inform the users that their passwords have been changed.
   
   

Steps

1. Log in with your Head of Department or School Admin account.
2. Go to 'Admin>Groups' in the top panel. 
3. Click the pencil icon next to the group whose passwords you wish to change. 
4. Scroll down to the yellow 'Students' panel.
5. Select the tick box next to the names of all users who require a password reset.  To select the whole group, click the tick box next to 'NAME'. This will select all students in that group.
6. Once you have selected all the students whose passwords need to be changed, click the grey 'Change Password' button.
7. Type in a new password and click the green 'Change password' button.
8. Click 'OK' to confirm.
9. Inform the users that their passwords have been changed.