This article describes how to bulk reset users' passwords.
Only heads of department and school admins can perform this task.
Problem : I need to bulk reset users' passwords.
Solution : A manual reset of a group of users' passwords from the users or groups interface.
Bulk resetting from the users' interface
Steps
- Log in with your head of department or school admin account.
- Click 'Admin' > 'Users'.
- Search for the user in the 'Students panel'.
- Click the tick box labelled 'Change password' next to the users' names.
- Once you have selected all the students whose passwords you wish to change, click the 'Change password' button.
- Type in a new password and click 'Change password'.
- Click 'OK' to confirm.
- Inform the users that their passwords have been changed.
Bulk resetting from the groups' interface
Steps
- Log in with your head of department or school admin account.
- Click 'Admin' > 'Groups'.
- Click the pencil icon next to the group whose passwords you wish to change.
- Scroll down the the 'Students panel'.
- Click the tick box labelled 'Change password' next to the users' names.
- Once you have selected all the students whose passwords you wish to change, click the 'Change password' button.
- Type in a new password and click 'Change password'.
- Click 'OK' to confirm.
- Inform the users that their passwords have been changed.