👨🎓 FAQ: Why do lessons appear locked? Why you might not be able to access lessons in a course. Marta Soteras Munt
Audience : Teachers
Problem: When you try to access lessons in a course, they appear locked.
Cause 1: You don't have access to this course because you are not listed as a teacher in a group which is studying this course.
Solution: Ask a Hod or Admin (or you can do it if you are a HoD or Admin) to add you as a teacher to a group that is studying this course.
Cause 2: The course dates have expired or the course has not started. If the course has not started or it has ended, teachers and students won't have access.
Solution: Ask a Hod or Admin (or you can do it if you are a HoD or Admin) to check the course dates on all groups enrolled to this course. To do this, the Admin or HoD will need to access groups' details and change start or end dates.