👩🎓 FAQ : Can you please re-send the email with the usernames and passwords? Mark Mills
Well, the username is the email address so that's easy.
In terms of the password however, the answer to this is no 🙁 When the user accounts are created, a random password is generated by the site. If you create the user account manually, the password is displayed before the user details are committed to the database ...
If you choose to make a note of the password or download the student list at this point, then you have a record of the password and you can send it to your user yourself. Job done.
If you are a teacher, head of department or school admin, you can also reset the users password manually from the admin menu.
Otherwise, the only (and best) way is to request a password reset from site. However, you need to make sure that your email system is not blocking external emails from noreply@theeverlearner.com - if you are unsure, ask your school/college IT Technician.
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