---
title: 📧 Improving email deliverability
description: Here are a few tips to ensure you get important updates from TheEverLearner by email..
---

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# 📧 Improving email deliverability

## Here are a few tips to ensure you get important updates from TheEverLearner by email..

We occasionally communicate with you and your learners via email, particularly for initial account setup, assignment reminders, and important updates on your account.

1. Ask your IT team to whitelist emails from '*@theeverlearner.com*' for both teachers and students.
2. If you find one of our messages in your spam folder, please mark it as 'not spam'.
3. Star our email or mark it as important.
4. Add 'The EverLearner' to your contacts.

If you are still experiencing issues receiving our emails, please get in touch, and we'll see what we can do to help you.

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